Tim Is Developing a Message to Inform a Customer That

Multiple Choice

Tim is developing a message to inform a customer that though volume 1 of a set of two books he ordered is being mailed right away,volume 2 can be mailed out only after a week.Which of the following lines reflects the most effective way of making a clear statement of the bad news when organizing the message using the indirect method?

A) We regret to inform you that, while we are mailing volume 1 of the Goldwyn anthology to you right away, we can dispatch volume 2 only next week.
B) The delivery of volume 2 of the Goldwyn anthology has been delayed by a week, while volume 1 is being mailed to you right away.
C) We are mailing volume 1 of the Goldwyn anthology right away and volume 2 will be delivered to you next week.
D) While we are mailing volume 1 of the Goldwyn anthology to you right away, there will be a week-long delay in delivering volume 2 .
E) We are mailing volume 1 of the Goldwyn anthology right away, but volume 2 , we are sorry to inform you, will be delivered to you next week.