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    Framework Marketing Management Study Set 1
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    Exam 17: Managing Personal Communications: Direct and Database Marketing and Personal Selling
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    Describe the Use of the RFM Formula in Selecting Customers
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Describe the Use of the RFM Formula in Selecting Customers

Question 35

Question 35

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Describe the use of the RFM formula in selecting customers for direct marketing.

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Most direct marketers apply the RFM (rec...

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