Smith & Adams Poultry Set Up a Computer System So

Multiple Choice

Smith & Adams Poultry set up a computer system so that its customers (restaurants and hotels) can directly inform its central supply system about purchase volumes and dates, as well as automatically receive confirmation of orders and shipments. This is an example of a company differentiating its service in terms of ________.

A) customer relationships
B) customer training
C) installation
D) delivery ease
E) ordering ease