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    Exam 2: The Evolution of Management Thought
  5. Question
    Kaoru Ishikawa Included ______________In His Expanded Idea of Customers
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Kaoru Ishikawa Included ______________In His Expanded Idea of Customers

Question 92

Question 92

Multiple Choice

Kaoru Ishikawa included ______________in his expanded idea of customers.


A) primarily suppliers
B) competitors
C) hourly employees only
D) external customers only
E) both internal and external customers

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