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A Chef at an Italian Restaurant Says, "We Have to Pay

Question 63

Multiple Choice

A chef at an Italian restaurant says, "we have to pay our people more" when discussing the restaurant's high absenteeism rate. He has tripped over which stumbling block for problem finders?


A) Focusing on narrow, low-priority areas
B) Satisficing rather than maximizing
C) Defining the problem according to a possible solution
D) Externalizing
E) Rationalizing

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