Laurence Peters Laurence Is Determined to Become a Better Communicator. the Problem

Multiple Choice

Laurence Peters
Laurence is determined to become a better communicator. The problem is he has no clue where to start and what to do. He has come to you for guidance.
-Refer to Laurence Peters. The first area you choose to address is listening as this is the communication skill that frequently gets overlooked in training. Which of these is not a practical tip for effective listening?

A) Tolerate silence
B) Summarize
C) Ask simple yes-or-no questions
D) Show emotions to demonstrate you are an effective listener
E) Paraphrase