Multiple Choice
Which of the following propositions is best supported by the decision in Zhu v Merrill Lynch HSBC?
A) Customers are entitled to rely on the common sense meaning of a website's online prompts when completing a transaction.
B) Customers are NOT entitled to rely on the common sense meaning of a website's online prompts when completing a transaction.
C) Customers cannot rely on keystroke errors to cancel a transaction when that transaction involves the purchase or sale of stocks.
D) Companies owe customers the same duty to make online transactions readily understandable, regardless of whether the customer might risk losing large amounts of money as a result of a faulty transaction.
E) It is the customer's responsibility to confirm the prompts received during online transactions.
Correct Answer:

Verified
Correct Answer:
Verified
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