Short Answer
You have booked a holiday home through Accommodation Noosa Pty Ltd twelve months in advance.However,when you arrive at the Accommodation Noosa office to pick up the key,you are told that there has been an unfortunate double booking error,and the holiday home you had booked is no longer available.Accommodation Noosa offers you an alternative holiday home,but it is not as appealing as your original choice.Can you use s 18 of the Australian Consumer Law to bring an action against Accommodation Noosa?
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