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  3. Study Set
    Essentials of Services Marketing
  4. Exam
    Exam 5: Distributing Service through Physical and Electronic Channels
  5. Question
    List Two of the Three Service Delivery Innovations Facilitated by Technology
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List Two of the Three Service Delivery Innovations Facilitated by Technology

Question 43

Question 43

Essay

List two of the three service delivery innovations facilitated by technology that are described in the chapter.

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1) Development of "smart" mobile phones ...

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