Multiple Choice
Service quality is a high standard of performance that consistently meets ____________.
A) profit goals
B) productivity goals
C) customer expectations
D) All of the above
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q6: Discuss the advantages of using a customer's
Q13: What is ISO 9000?
Q22: What is the collection of customer feedback
Q23: Higher productivity should lead to higher profitability
Q24: Describe one of the primary components of
Q27: The Return on Quality perspective from Holiday
Q29: List the four ways to improve service
Q30: Self-service pumps with credit card readers increase
Q30: The Return on Quality approach are based
Q32: Hard measures are used to measure service