Shoshana Zuboff Studied How Papermakers' Jobs Were Changed by the Introduction

Multiple Choice

Shoshana Zuboff studied how papermakers' jobs were changed by the introduction of computers. What was one of her findings?

A) Web portals were useful in a manufacturing context
B) The workers felt empowered by the technology
C) The workers sabotaged the technology
D) The managers were unable to take their typical shortcuts
E) The workers were no longer able to smell and squeeze the pulp, resulting in lower productivity