The Two Doctors at the Practice Have Very Different Work

Multiple Choice

The two doctors at the practice have very different work habits.Each has his own team of technicians who are used to the doctors' preferences and are comfortable with their routines; they basically do the same thing every day.When Kelly suggested that they train all of the technicians to work with both doctors, this led to significant resistance from all of the parties involved.The technicians were concerned that they would no longer be able to perform their usual daily tasks.Their resistance came from their ________.

A) belief that ambiguity would increase
B) fear that they would be forced out of their habits
C) concern over personal loss
D) belief that Kelly's changes would harm the organization