Valuing an IT Investment Is Difficult Because of Many Reasons

Multiple Choice

Valuing an IT investment is difficult because of many reasons. One of the reasons is:

A) Many IT investments are necessities and payback is hard to calculate.
B) Increased customer satisfaction is not valued enough to justify costs.
C) IT investments often add no real business value.
D) IT managers do not see the need to value an investment whose payback period is relatively short.
E) IT is seen as "a necessary evil".