Which of the Following Best Represents the Plan Step in the Plan-Do-Check-Act

Multiple Choice

Which of the following best represents the Plan step in the Plan-Do-Check-Act (PDCA) cycle?

A) Take actions to lower costs, change resource allocations, improve the quality, cycle time and flexibility of processes, modify the product mix, change customer relationships, and redesign and introduce new products..
B) Measure and monitor ongoing performance and take short-term actions based on the measured performance.
C) Define the organization's purpose and select the focus and scope of its strategy. .
D) Implement the chosen course of action.