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Nonprofit and Government Organizations

Question 19

Multiple Choice

Nonprofit and government organizations:


A) cannot use the Balanced Scorecard because they have no customers.
B) cannot use the Balanced Scorecard because they have no financial objective.
C) may use the Balanced Scorecard by adding a social impact perspective to the top of the strategy map.
D) may use the Balanced Scorecard by not linking it to mission and strategy.

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