Juanita, a First-Line Manager at a Software Manufacturer, Wants to Help

Multiple Choice

Juanita, a first-line manager at a software manufacturer, wants to help her subordinates develop their skills in specific technical areas. Therefore, she selects certain duties that she is responsible for and transfers them over to her subordinates for completion. She then follows up to provide guidance and feedback. This process is referred to as:

A) Downward management
B) Delegation
C) Upward management
D) Outsourcing