Beatriz Has Been Asked to Create Specific Objectives for the Quality-Control

Multiple Choice

Beatriz has been asked to create specific objectives for the quality-control department she supervises. Her company has received a number of complaints from customers who have found broken or ill-fitting parts in the products they have purchased. Which of the following would be a well-stated objective?

A) Reduce the number of defective products that leave the factory by 50% over the next four months.
B) Work smarter not harder.
C) Get it right the first time.
D) Strive for customer satisfaction at all times.