Multiple Choice
When a complaint or grievance is brought to a supervisor, he or she should do all of the following EXCEPT:
A) Listen patiently and with an open mind.
B) Delay the time for an initial hearing.
C) Encourage the employee to say whatever is on his or her mind.
D) Treat the employee's problem as important.
Correct Answer:
Verified
Correct Answer:
Verified
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