Multiple Choice
Candidates for the customer service representative position are put at a work station and must receive calls from fictional customers to demonstrate how they would handle each situation. This is a selection tool known as:
A) an in-basket exercise.
B) a leaderless group discussion.
C) a role play.
D) an unstructured interview.
E) a biodata collection.
Correct Answer:
Verified
Correct Answer:
Verified
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