Multiple Choice
Tommy Baker is in charge of CRM for American Pie Nostalgia. As a result of his successful efforts in this area, his firm will likely enjoy all of the following EXCEPT ________.
A) providing higher levels of customer services
B) developing deeper customer relationships
C) creating offers tailored to specific customer requirements
D) understanding the competition better
E) identifying trends in customer concerns
Correct Answer:

Verified
Correct Answer:
Verified
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