Multiple Choice
Sometimes when one calls a customer service center, one is put on hold; one does not know how long it will be before the holding behavior is reinforced by the response of an associate, and it doesn't matter what one does in the meantime. Holding a phone line is reinforced on a _____ schedule.
A) fixed-interval
B) fixed-ratio
C) variable-interval
D) variable-ratio
Correct Answer:
Verified
Correct Answer:
Verified
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