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A Salesman Records His Sales Presentation and Then Plays It

Question 526

Multiple Choice

A salesman records his sales presentation and then plays it back so he can critique this presentation for voice level, speed of speech, and understandability. This salesman is making use of


A) knowledge of results (KR) .
B) computer-assisted instruction (CAI) .
C) positive punishment.
D) two-factor learning.

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