Thomas, a Top Executive of an Organization, Is Responsible for Managing

Multiple Choice

 Thomas, a top executive of an organization, is responsible for managing the transformational change process that the organization is about to undergo soon. Which of the following should Thomas do in order to combat the employees' resistance to change and to create a sustainable change?

A) He should keep the reasons for change confidential.
B) He should set up a bonus plan to reward employees for the change.
C) He should fire employees who complain about the change process.
D) He should engage employees in the change process.