Juli Is an Employee at a Company Where the CEO

Multiple Choice

 Juli is an employee at a company where the CEO is pushing for drastic change in production processes. Juli is not sure she has the skills required for the new processes and is resisting change. The change leader needs to

A) discourage employees from venting any frustration or concern.
B) assign Juli to a task force.
C) assure employees that there is a path for success that will be facilitated through training and development opportunities.
D) assure employees that they will get credit for past achievements.