The Managers in an Organization Wanted to Reduce Employee Turnover

Multiple Choice

 The managers in an organization wanted to reduce employee turnover by increasing employee job satisfaction. Therefore, they provided employees with a safe work environment and a sense of job security. However, the turnover rate did not decrease even after implementing these changes. During exit interviews, the employees complained that they do not have any opportunities for achievement and personal recognition. From this scenario, according to Herzberg's theory, it can be understood that

A) hygiene factors are lacking in the organization.
B) the organization falls short of motivators.
C) all employees are self-actualized individuals.
D) the employees' higher-order needs are met.