Question 1

Under the Safe Medical Devices Act of 1990, voluntary reporting of unsafe medical devices will require the use of form

Accepted Answer

A) 3419. 
B) 3500. 
C) 3500A. 
D) MSDS. B

Question 2

Invasive quality control equipment testing is considered to be

Accepted Answer

A) simple. 
B) complex. 
C) Both of the above are correct. 
D) None of the above is correct. B

Question 3

How many levels of quality control testing and monitoring are there?

Accepted Answer

A) One 
B) Two 
C) Three 
D) Four C

Question 4

Which of the following statements is correct about the 80/20 rule?

Accepted Answer

A) Twenty percent of the causes result in 80% of the problems. 
B) Twenty percent of the problems are the result of 80% of the causes. 
C) Both of the above are correct. 
D) None of the above is correct.

Question 5

How many different methods of disease transmission are stated to be minimized by Tier 2 precautions?

Accepted Answer

A) One 
B) Two 
C) Three 
D) Four

Question 6

Which of the following are normally considered external customers?

Accepted Answer

A) Nurses 
B) Referring physicians 
C) Inpatients 
D) Intensive care wards

Question 7

The measurement of the level of quality at some point in time with no effort to change or improve the level of care is known as quality

Accepted Answer

A) management. 
B) assurance. 
C) assessment. 
D) control.

Question 8

When did the Mammography Quality Standards Act become effective?

Accepted Answer

A) April 1992 
B) October 1994 
C) October 1997 
D) April 1999

Question 9

W.Edwards Deming's management approach can be summarized by his ____ points.

Accepted Answer

A) 5 
B) 7 
C) 10 
D) 14

Question 10

Customers who come from outside the healthcare organization are generally referred to as

Accepted Answer

A) external customers. 
B) internal customers. 
C) Both of the above are correct. 
D) None of the above is correct.

Exam 1: Introduction to Quality Management