Which of the Following Statements Is True of the Impact

Multiple Choice

Which of the following statements is true of the impact of new information systems on sales processes in the future?

A) Wearable technology can be used solely for buying products.
B) Cloud-based CRM software can be used off site without installation.
C) Social CRM will allow a vendor to control a customer's relationship with a business.
D) The use of cloud-based CRM will be avoided as it has high start-up costs.