A Training Process Is Critical to the Launch of a New

Multiple Choice

A training process is critical to the launch of a new compensation system. Our textbook identifies three groups of stakeholders that should be trained so as to facilitate the introduction of an effective compensation system. Which of the following stakeholders should have very detailed system knowledge?

A) recruiters and secretarial personnel
B) front-line supervisors and managers
C) support personnel in the human resource department
D) all customer-facing employees