Scenario 1.5: HRM Challenges-Outsourcing

Multiple Choice

Scenario 1.5: HRM Challenges-Outsourcing
Over the past decade CIBC,BMO and RBC financial groups have outsourced some of their human resource services.Recently RBC has brought back several of their HR-related services in-house.
-Please refer to Scenario 1.5.Why would these financial groups outsource their HR services?

A) to grow the organization
B) to improve customer service
C) to allow HR to focus on strategic planning
D) to reduce compensation costs