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If a Salesperson Is Required to Sell a Defective TV

Question 7

Multiple Choice

If a salesperson is required to sell a defective TV set but believes this act to be unethical, he or she would:


A) not engage in the act
B) experience the discomfort of cognitive dissonance
C) need to be at Kohlberg's 5th level of cognitive development in order to resolve the conflict between attitudes and behavior
D) reexamine his or her behavioral intention

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