As a Supervisor of Claim Adjusters for a Property and Casualty

Multiple Choice

As a supervisor of claim adjusters for a property and casualty insurance company, you assign and reassign adjusters to handle routine and emergency situations.Your managerial skills have become severely tested because several adjusters, after short-term emergency assignments, are threatening to quit.What short-term approach to their stressful situation would be most appropriate?

A) Reduce task demands and make sure no adjuster works more than five days a week.
B) Place them on sick leave or provide immediate comp time.
C) Arrange for psychological counseling.
D) Rotate them back to their home location and place them on medical leave.