Seema John,the Floor Supervisor at a Call Center,calls Bryan,an Executive,into

Multiple Choice

Seema John,the floor supervisor at a call center,calls Bryan,an executive,into her office.She reports observing a few critical omissions in his calls,a finding supported by recent customer surveys.Bryan feels that Seema is just throwing her weight around.Which component of collaboration seems to be dysfunctional in this scenario?

A) Seema seems to be poor in workflow management.
B) Bryan needs to learn to receive feedback.
C) Seema's content management skills are questionable.
D) The office lacks a communication system.