In a Well-Run IS Department,user Problems Are Prioritized on the Basis

Multiple Choice

In a well-run IS department,user problems are prioritized on the basis of how critical they are to the user's work.If a problem still remains unresolved,________.

A) it is removed from the queue
B) it is immediately looked into
C) it reenters the queue at a higher priority
D) it reenters the queue at a lower priority