Difficulties Closing the Sale Are Most Likely to Arise When

Multiple Choice

Difficulties closing the sale are most likely to arise when:

A) the salesperson is not strategically prepared for the close
B) the"magic moment"has elapsed before the close has been attempted
C) verbal and nonverbal clues contradict each other
D) the customer responds positively to the trial close
E) the salesperson has too much confidence in the close