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  3. Study Set
    Management Study Set 10
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    Exam 5: Managements Commitments to Quality and Productivity
  5. Question
    __________ Exert by Far the Greatest Influence on the Quality
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__________ Exert by Far the Greatest Influence on the Quality

Question 61

Question 61

Multiple Choice

__________ exert by far the greatest influence on the quality of a product or service and its productivity.


A) Suppliers
B) Partners
C) Employees
D) Customers

Correct Answer:

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