Match the Options Below with the Correct Phrases

Multiple Choice

Match the options below with the correct phrases:
-norm

A) an unwritten code of conduct for group members
B) action taken by the informal group to encourage conformity to an established norm
C) taking orders from two superiors would violate
D) a graphic illustration of the informal organization
E) dividing an organization into subunits or compartments based upon specific features
F) the managerial function that follows planning
G) teen clothing dress shop(s) in a large department store or shopping mall
H) using an outside agency to handle payroll
I) the authority for temporary and unique situations only
J) similar to division of labor