Match the Options Below with the Correct Phrase

Multiple Choice

Match the options below with the correct phrase:
-knowledge management

A) the electronic linking of two or more computers
B) software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions
C) a formal collection of processes designed to serve the specific information needs of all decision makers
D) allows groups focusing on a problem to interact with one another
E) top-level management uses this system to forecast and plan
F) a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
G) a complex set of instructions that manage the operation of a computer and its application programs
H) useful data
I) manual and electronic means for creating and handling intellectual capital
J) collection of technologies to operate offices efficiently
K) merging of a company's human and technical knowledge assets
L) data expressed as a string of 0's and 1's
M) data are collected over time and entered into databases
N) integrates multiple data sources and ties together the processes
O) enables an organizaiton to share intellectual capital