Match the Options Below with the Correct Phrases

Multiple Choice

Match the options below with the correct phrases:
-critical control point

A) an area of operations that directly affects the survival of a firm and the success of its most essential activities
B) feedforward, concurrent, and feedback controls
C) a control that focuses on results
D) a guideline or benchmark for measurement
E) in-process controls (during the "event")
F) a control that prevents defects
G) the process through which standards for the performance of people and processes are applied
H) establishing performance standards, measuring performance, comparing measured performance to established standards, and taking corrective action