What Is Enterprise Resource Planning

Multiple Choice

What is enterprise resource planning?

A) The analysis and redesign of workflow within and between enterprises
B) A standardized set of activities that accomplish as specific task, such as processing a customer's order
C) Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
D) Involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability