According to McCurdy in "Using Anthropology," the First Thing a New

Multiple Choice

According to McCurdy in "Using Anthropology," the first thing a new manager at UTC did after assuming a new position was to

A) shrink-wrap books in the warehouse.
B) ask warehouse workers, customer outlet staff, and other employees about problems and procedures.
C) ask previous warehouse managers for advice.
D) change the counting and shipping procedures in the warehouse.