Multiple Choice
Southwest Airline's manager of creative development says that because a customer-friendly attitude is "excruciatingly hard to instill in people," Southwest hires what kind of people?
A) none of these
B) people who are willing to go to school in order develop a customer-friendly attitude
C) people who already have a customer-friendly attitude
D) people who want to develop a customer-friendly attitude
Correct Answer:
Verified
Correct Answer:
Verified
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