Multiple Choice
Which of the following is true of eye contact during a sales call?
A) Looking at papers in your briefcase indicates to the customer that you are listening.
B) Nodding constantly indicates interest.
C) Eye contact is one of the best ways to say "I'm listening."
D) A fleeting glance at notes is insulting to the prospect.
E) A prolonged,direct stare is reassuring.
Correct Answer:
Verified
Correct Answer:
Verified
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