Joelle Williams Is a Personal Coach Who Works Primarily with Sales

Multiple Choice

Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-Joelle has found that in some regional areas,punctuality and lateness are seen as bigger signifiers than they are in other regional areas.How should she teach sales reps to approach punctuality for appointments?

A) Lateness only matters if the prospect is on time and notices that the sales rep is late.
B) Lateness is relative,and prospects in certain areas will expect a sales rep to be late.
C) Lateness shows familiarity with the prospect,so it is a way to establish rapport,and punctuality can be off-putting.
D) Lateness disrespects the prospect's time,so be slightly early for every appointment,no matter where it is.
E) Lateness is not an important factor for most prospects,so salespeople should not be overly concerned with it.