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    Exam 3: Achieving Competitive Advantage With Information Systems
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    The Reduction of Errors to 3
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The Reduction of Errors to 3

Question 60

Question 60

Multiple Choice

The reduction of errors to 3.4 defects per million opportunities is central to the concept of:


A) Six Sigma.
B) TQM.
C) benchmarking.
D) cycle time reduction.

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