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    Exam 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
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    From Your Reading of the Southwest Airlines Case Study,the Company
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From Your Reading of the Southwest Airlines Case Study,the Company

Question 51

Question 51

Multiple Choice

From your reading of the Southwest Airlines case study,the company implemented which type of system to reduce aircraft groundings?


A) CRM
B) SCM
C) Enterprise system
D) SFA

Correct Answer:

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