Which of the Following Is True of Empathetic Listening

Multiple Choice

Which of the following is true of empathetic listening?

A) It is less important than active listening.
B) It means understanding the speaker's perspective and personal frame of reference.
C) In empathetic listening, the focus is on the informational content in the message rather than on the affective part of the message.
D) In empathetic listening, listeners should respond first with facts and then with feelings.