Orlando Is a Manager and Sales Coordinator at ETC Merchandise

Multiple Choice

Orlando is a manager and sales coordinator at ETC Merchandise. His team members have the liberty to work from home or office, just like Orlando does, as long as they meet the sales targets every month. Orlando allows them this liberty because he knows that they are highly focused and dedicated like him, and that they monitor their own progress and work effectiveness, just like he does for himself. This scenario illustrates the concept of _____.

A) self-control
B) concertive control
C) bureaucratic control
D) normative control