Patricia Is a Team Leader

Multiple Choice

Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at nine-thirty in the evening. The next day she personally went to the employee's cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing?

A) rewarding more than punishing
B) building on organization strengths
C) emphasizing individual growth
D) building on employee strengths
E) providing extrinsic rewards