A Family from Mexico Presents to the Community Health Centre

Multiple Choice

A family from Mexico presents to the community health centre. None of the family members speak English, and no one at the health centre speaks Spanish. What will be the most appropriate action on the part of the CHN?

A) Attempting communication using an English-Spanish phrase book
B) Calling the local hospital and arranging a referral
C) Emphatically stating, "No hablo Español" (I don't speak Spanish) and repeating as necessary
D) Finding an interpreter to translate