SCENARIO 13-2 You Have Divided the Jobs Done by Your

Multiple Choice

SCENARIO 13-2 You have divided the jobs done by your department through work specialization and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by functions, product, process or customer.
You find that there seem to be a common set of problems among certain types of buyers of your product.To help resolve this problem, you should choose

A) function departmentalization.
B) product departmentalization.
C) process departmentalization.
D) customer departmentalization.
E) geographic departmentalization.